Legal analysis: complaint reporting channels: 1. Mayor's hotline 12345; 2. Discipline Inspection Commission hotline 12388; 3. Complain through the official website of the State Commission for Discipline Inspection; 4. Complaints can be reported to the discipline inspection and supervision office of the unit, to the superior administrative authority of the unit, or directly to the local discipline inspection commission. Citizens, legal persons or other organizations have the right to bring a lawsuit to the people's court in accordance with this law if they believe that the administrative actions of administrative organs and their staff infringe upon their legitimate rights and interests. The citizens of the People's Republic of China have the right to criticize and suggest any state organ or functionary; Any state organ or state functionary has the right to lodge a complaint, accusation or report to the relevant state organ for illegal or dereliction of duty, but shall not fabricate or distort facts to make false accusations or frame up. For citizens' complaints, accusations or exposures, the relevant state organs must find out the facts and be responsible for handling them. No one can suppress or take revenge. People who have suffered losses due to the infringement of citizens' rights by state organs and state functionaries have the right to obtain compensation in accordance with the law.
legal basis: administrative procedure law of the people's Republic of China
article 2 citizens, legal persons or other organizations have the right to bring a lawsuit to the people's court in accordance with this law if they think that the administrative actions of administrative organs and their staff infringe upon their legitimate rights and interests.
the administrative acts mentioned in the preceding paragraph include those made by organizations authorized by laws, regulations and rules.
article 3 the people's court shall guarantee the right of citizens, legal persons and other organizations to sue and accept administrative cases that should be accepted according to law.
administrative organs and their staff members shall not interfere with or obstruct the people's courts in accepting administrative cases.
the person in charge of the sued administrative organ shall appear in court to respond to the lawsuit. If it is impossible to appear in court, it shall entrust the corresponding staff of the administrative organ to appear in court.
Article 12 The people's court accepts the following lawsuits filed by citizens, legal persons or other organizations:
(1) Those who refuse to accept administrative punishments such as administrative detention, temporary suspension or revocation of permits and licenses, ordering to stop production and business, confiscation of illegal income, confiscation of illegal property, fines, warnings, etc. (2) Those who refuse to accept administrative compulsory measures and enforcement such as restriction of personal freedom or seizure, seizure and freezing of property (3) Those who apply for administrative license. If the administrative organ refuses or fails to reply within the statutory time limit, Or refuses to accept other administrative licensing decisions made by the administrative organ; (4) refuses to accept the decision made by the administrative organ to confirm the ownership or use right of natural resources such as land, mineral deposits, streams, forests, mountains, grasslands, wasteland, beaches and sea areas; (5) refuses to accept the decision on expropriation and requisition and the decision on compensation; (6) applies to the administrative organ to perform its legal duties of protecting personal rights, property rights and other legitimate rights and interests, The administrative organ refuses to perform or refuses to reply; (7) it thinks that the administrative organ has infringed on its autonomy in operation or the right to contract and manage rural land; (8) it thinks that the administrative organ has abused its administrative power to exclude or restrict competition; (9) it thinks that the administrative organ has illegally raised funds, apportioned expenses or illegally required to perform other obligations; (1) it thinks that the administrative organ has not paid pensions, minimum living security benefits or social insurance benefits according to law; (11) That the administrative organ fails to perform in accordance with the law, fails to perform in accordance with the agreement or illegally changes or terminates the government franchise agreement, land and housing expropriation compensation agreement and other agreements (12) that the administrative organ infringes upon other personal rights, property rights and other legitimate rights and interests.
in addition to the provisions of the preceding paragraph, the people's courts accept other administrative cases that can be brought to court according to laws and regulations.